Patrice & Associates is a franchise company filled with recruiting experts who put employers’ and job seekers’ needs first. Meet the team that leads the charge and empowers Patrice business owners and their teams in hundreds of local offices all across North America.
Phone:
Ross: 702-260-7644
Karen: 604-375-0139
Ross: rhorton@patriceandassociates.com
Karen: khorton@patriceandassociates.com
Territories: Niagara Region, Ontario, Canada
About Ross
Ross has had a long career as a senior manager in the hospitality and event industries. A veteran of the food & beverage and hospitality industries, he navigated the design, construction and opening of the 250,000 square foot home of the students of the University of British Columbia. The $110 million Nest at UBC houses 10 restaurants, the famous Pit Pub, a full service catering company and a multitude of purpose built spaces for students, including a three story climbing wall.
Also a veteran of the exhibition business, Ross has managed the largest Home and Boat Shows in North America, and has led teams of exhibition managers from Boston to Vancouver to Sydney, Australia for an international media company.
Ross has been identifying, hiring and developing management talent for over 25 years, and has an HBA from the Ivy School of Business at the University of Western Ontario.
About Karen
After a figure skating career that was highlighted by a professional world championship, Karen turned her passion to sales, education and events in the pharmaceutical world. After launching her own successful events company and being recognized by MPI as Meeting Planner of the Year in British Columbia, Karen turned her gift for building relationships to raising funds and awareness for her local hospital, as Director of Events and then Director of Development.
Karen believes in people’s ability to achieve, and works tirelessly to find the right partnership for clients and employees alike. She holds a BsC from York University.
As the CEO of Patrice & Associates, Jason C. Miller drives the vision and strategy for one of the nation’s leading hospitality and executive recruitment firms. With over two decades of leadership experience in franchise development and business growth, Jason is committed to fostering innovation and expanding the company’s impact across industries.
Under his leadership, Patrice & Associates continues to deliver exceptional service by connecting top talent with leading organizations, embodying the company’s core values of respect, excellence, and teamwork. Jason’s expertise in franchise operations, brand development, and strategic partnerships positions Patrice & Associates as a trusted leader in recruitment solutions.
Passionate about empowering individuals and organizations, Jason is dedicated to creating opportunities that fuel growth and success for clients, franchisees, and candidates alike.
George and his wife Sue are award-winning and top-producing Patrice & Associate’s Regional Developers and Franchisees. George additionally serves as Director of Franchise Operations/ Training. In his Patrice & Associates leadership role, George’s mission is not just to train franchisees and recruiters but to help franchisees operate a successful business while creating a fantastic “Patrice” experience for employers and job seekers. George also provides ongoing operational support for the Regional Developers and Franchisees in their effort to match the right candidates to the right employers effectively and efficiently – the “Patrice Way.” Operational support includes but is not limited to proprietary technology, systems, processes, and established guidelines and guardrails. Because George is an active, working franchisee, he knows and understands the “Patrice Way” from following it on a daily basis in his business. He knows first-hand what it takes to be successful and leverages that experience to coach and motivate our Franchisees.
Please welcome Michelle Bass as Franchise Coordinator to the Patrice & Associates family. Michelle comes to us with experience in fundraising having started her career with The Leukemia Society as a Program Coordinator doing Fundraising/PR. Michelle says, “There wasn’t a door I would not knock on, call too hard to make, or a camera or microphone I would not speak into!” Her most recent position was in the medical field in a busy multi-provider office as a Patient Access Representative where she wore many hats and scheduled appointments, referrals, answered calls, etc. She will be replacing Donna Miller who is retiring. She has been training with Donna for about a month. She is thrilled to be on board with Patrice & Associates in her new role.
Brian has been with Patrice & Associates for 7 years starting as a recruiter in Patrice’s office. He was promoted to Manager, then joined our franchising company as the Director of Recruiting where he visited and trained Regional Developers. Brian is a multi-award winning franchisee and participates in training classes to help new franchisees get started in their new venture. Brian has received many awards for excellence.
Mallory Cioana started working at Patrice & Associates in January 2020. She began in the Franchise Development department, and a few months later she transferred to the Recruiting Division to train for an Accounting Role. In November 2020, she became an Accounting Assistant but was later promoted to Accounting Manager in January 2021. After a year in the Account Manager role, she was promoted to Finance Manager. She now oversees and supervises a wide range of Accounting functions including Accounts Payables and Accounts Receivables. “I love my role here at Patrice & Associates. It is a pleasure for me to help and be a liaison wherever I can. It’s very rewarding being able to facilitate payment to the franchisees for their hard work! I’m proud to be part of the Patrice & Associates family.”
With over 25 years in the staffing and recruiting industry and 12 years as a franchisee with P&A, I have experience spans across various industries, where I’ve honed my skills in sourcing, interviewing, and placing top talent. I excel in building and nurturing relationships and understanding the unique needs of both clients and candidates, ensuring long-term fit and growth potential. My passion for fostering meaningful, impactful placements has consistently contributed to the success of individuals and organizations alike.
During my 12 years as a franchisee, I’ve successfully helped hundreds of candidates and clients find the right fit and make impactful placements. My time as a franchisee has prepared me to support new and existing franchisees, providing insight into both the client and business sides of recruitment. In my new role, I’m excited to provide support and a hands-on approach for franchisees and clients to ensure that we continue to find the best matches.
developed a keen eye for talent and a strategic approach to workforce development.
As the CEO of Patrice & Associates, Jason C. Miller drives the vision and strategy for one of the nation’s leading hospitality and executive recruitment firms. With over two decades of leadership experience in franchise development and business growth, Jason is committed to fostering innovation and expanding the company’s impact across industries.
Under his leadership, Patrice & Associates continues to deliver exceptional service by connecting top talent with leading organizations, embodying the company’s core values of respect, excellence, and teamwork. Jason’s expertise in franchise operations, brand development, and strategic partnerships positions Patrice & Associates as a trusted leader in recruitment solutions.
Passionate about empowering individuals and organizations, Jason is dedicated to creating opportunities that fuel growth and success for clients, franchisees, and candidates alike.
George and his wife Sue are award-winning and top-producing Patrice & Associate’s Regional Developers and Franchisees. George additionally serves as Director of Franchise Operations/ Training. In his Patrice & Associates leadership role, George’s mission is not just to train franchisees and recruiters but to help franchisees operate a successful business while creating a fantastic “Patrice” experience for employers and job seekers. George also provides ongoing operational support for the Regional Developers and Franchisees in their effort to match the right candidates to the right employers effectively and efficiently – the “Patrice Way.” Operational support includes but is not limited to proprietary technology, systems, processes, and established guidelines and guardrails. Because George is an active, working franchisee, he knows and understands the “Patrice Way” from following it on a daily basis in his business. He knows first-hand what it takes to be successful and leverages that experience to coach and motivate our Franchisees.
Please welcome Michelle Bass as Franchise Coordinator to the Patrice & Associates family. Michelle comes to us with experience in fundraising having started her career with The Leukemia Society as a Program Coordinator doing Fundraising/PR. Michelle says, “There wasn’t a door I would not knock on, call too hard to make, or a camera or microphone I would not speak into!” Her most recent position was in the medical field in a busy multi-provider office as a Patient Access Representative where she wore many hats and scheduled appointments, referrals, answered calls, etc. She will be replacing Donna Miller who is retiring. She has been training with Donna for about a month. She is thrilled to be on board with Patrice & Associates in her new role.
Brian has been with Patrice & Associates for 7 years starting as a recruiter in Patrice’s office. He was promoted to Manager, then joined our franchising company as the Director of Recruiting where he visited and trained Regional Developers. Brian is a multi-award winning franchisee and participates in training classes to help new franchisees get started in their new venture. Brian has received many awards for excellence.
Mallory Cioana started working at Patrice & Associates in January 2020. She began in the Franchise Development department, and a few months later she transferred to the Recruiting Division to train for an Accounting Role. In November 2020, she became an Accounting Assistant but was later promoted to Accounting Manager in January 2021. After a year in the Account Manager role, she was promoted to Finance Manager. She now oversees and supervises a wide range of Accounting functions including Accounts Payables and Accounts Receivables. “I love my role here at Patrice & Associates. It is a pleasure for me to help and be a liaison wherever I can. It’s very rewarding being able to facilitate payment to the franchisees for their hard work! I’m proud to be part of the Patrice & Associates family.”
With over 25 years in the staffing and recruiting industry and 12 years as a franchisee with P&A, I have experience spans across various industries, where I’ve honed my skills in sourcing, interviewing, and placing top talent. I excel in building and nurturing relationships and understanding the unique needs of both clients and candidates, ensuring long-term fit and growth potential. My passion for fostering meaningful, impactful placements has consistently contributed to the success of individuals and organizations alike.
During my 12 years as a franchisee, I’ve successfully helped hundreds of candidates and clients find the right fit and make impactful placements. My time as a franchisee has prepared me to support new and existing franchisees, providing insight into both the client and business sides of recruitment. In my new role, I’m excited to provide support and a hands-on approach for franchisees and clients to ensure that we continue to find the best matches.
developed a keen eye for talent and a strategic approach to workforce development.
Hez ButlerWhat I found appealing besides the business aspect of it was the people part. Patrice headquarters is there to support, they’re there to train. And the daily activity is simple. It’s not like it’s rocket science. It’s not heart surgery. It’s calling and talking with people.